Overview

Agatha Baker manages operations at The Diamond Casino & Resort in GTA Online. Rockstar introduced her as its Head of Operations when the casino opened on July 23, 2019.1

Baker becomes the player's main link to the casino's story and Freemode work. She recruits the player to protect the business, provides services to Master Penthouse owners and assigns smaller jobs involving client operations, asset recovery and problems affecting The Diamond.

Casino Story Missions

Baker and Tao Cheng hire the player to defend The Diamond from the Duggans, a wealthy Texan petrochemical family attempting a hostile takeover. The storyline runs across six missions:1

  1. Loose Cheng
  2. House Keeping
  3. Strongarm Tactics
  4. Play to Win
  5. Bad Beat
  6. Cashing Out

Master Penthouse owners begin the storyline from Baker's office inside the casino. Once completed, the missions can also be replayed from the Jobs section of the Pause Menu.3

These missions originally required two to four players. Since the Los Santos Drug Wars update on December 13, 2022, all six can be launched with one player.2 The complete Casino Story Mission and reward requirements are covered separately, including the Armored Paragon R reward attached to hosting the sequence.

Services

Master Penthouse ownership unlocks three options when calling Baker.4 They are free, but cannot be requested while the player has a wanted level.

Agatha Baker phone services

ServiceWhat it providesImportant limits
Car Service
Spawns a Cognoscenti Cabrio, Windsor, Fugitive, Super Diamond, Dubsta or Feltzer
The vehicle is temporary, publicly accessible and subject to a cooldown
Limousine Service
Sends a chauffeured limousine that can drive to The Diamond or a chosen waypoint
Fast travel is available through the penthouse landline or casino front desk
Casino Work
Starts a randomly selected Freemode assignment for Baker
The player cannot select the job variant

The three services available to Master Penthouse owners who call Agatha Baker.

The Car Service vehicles are not personal vehicles and cannot be stored or insured. The Dubsta 2 spawning guide demonstrates one practical use for Baker's vehicle service.

Casino Work

Calling Baker to request work starts a randomly selected Casino Work assignment. These jobs can be completed alone and generally involve recovering property, protecting the casino, dealing with hostile groups or resolving problems for its management.1

At least 14 variants are documented:

Documented Casino Work variants

Casino WorkCasino Work
Safe Bet
Bargaining Chips
When the Chips are Down
Undisclosed Cargo
Recovery Time
Department of Defense
Lost in Transit
Severance
Best Laid Plans
Judgement Call
High Rollin'
Fake News
One Armed Bandit
Damage Control

At least 14 Casino Work assignments have been documented; Rockstar does not publish a complete canonical list.

The player cannot choose which variant appears, and locations may change between assignments.

Diamond Casino Heist connection

Baker does not plan or operate the Diamond Casino Heist. Her connection is an optional point of interest inside her office.

A penthouse is not required to host the heist. However, VIP access allows the player to enter Baker's office and photograph the Vault Blueprint during the casino scope-out. Doing so adds a drilling-practice prototype to the Arcade basement. The blueprint is optional and does not change the heist itself; the Diamond Casino Heist FAQ explains the distinction.

Key relationships

  • Tao Cheng: The Diamond's original owner and Baker's principal partner during the hostile-takeover storyline.
  • The GTA Online protagonist: Baker's hired operative for Story Missions and Casino Work.
  • The Duggan family: The group that attempts to seize control of The Diamond and later takes over its management.
  • Tom Connors: A fellow member of The Diamond's management and guest-services staff.

References

  1. Rockstar Games: Grand Opening - The Diamond Casino & Resort Is Now Open

  2. Rockstar Support: GTAV Title Update 1.64 Notes

  3. Rockstar Games: Cash In on Bonuses in Casino Story Missions

  4. Rockstar Games: GTA Online Properties Guide